ONLINE ACCOUNT ACCESS

Are phone extensions supported if you opt to receive the one-time pass code by voice call?
Not at this time.
Fri, 19 Aug, 2022 at 4:31 PM
If you receive a one-time pass code via voice call, do you have the opportunity to repeat the pass code if you didn’t hear it the first time?
Yes. You have the ability to repeat the code up to three times from a single call. In addition, if the call ends before you are able to retrieve the code, y...
Tue, 16 Jun, 2020 at 11:22 AM
Does the Forgotten Password process support the delivery of the new password by email?
No. The self-service forgotten password feature will only work if you have registered phone numbers for MFA purposes. If you only utilize email for one-time...
Fri, 19 Aug, 2022 at 4:32 PM
Can the one-time passcode be sent to international phone numbers?
Phone numbers must be either U.S. or Canadian based at this time.
Fri, 19 Aug, 2022 at 4:34 PM
How do you make a quick transfer on the online account access home page?
Just below the My Accounts section you will see the Make a Transfer section. Enter the dollar amount, select the From and To accounts from the drop-down fie...
Tue, 16 Jun, 2020 at 11:23 AM
How do you transfer money to another Oregon State Credit Union account?
In order to transfer funds to accounts held under a different Oregon State Credit Union account number, your account must be set up to allow transfers to sp...
Sun, 16 Feb, 2020 at 8:48 PM
How many phone numbers can be on file to be used for multifactor authentication?
You can have two phone numbers on file for multifactor authentication purposes. Each phone number will always have voice as an available channel. Phones can...
Sun, 16 Feb, 2020 at 8:49 PM
I never receive the text message for the activation code on my phone:
Check with your cellular provider’s support department to see if you have Short Codes blocked. You want to allow messages from OSUFCUSMS.
Sun, 16 Feb, 2020 at 8:50 PM
If you are traveling internationally, can you receive a one-time pass code by email if you log in to online account access from an unrecognized computer?
Yes, if email is enabled on your account.
Sun, 16 Feb, 2020 at 8:51 PM
If you are traveling internationally, can you receive a one-time pass code via text or voice if you log in to online account access from an unrecognized computer?
If you have a U.S. or Canadian phone number, you can use it to receive a one-time pass code as long as your wireless carrier and your current wireless plan ...
Sun, 16 Feb, 2020 at 8:51 PM