MOBILE BANKING

What types of funds transfers are available?
Two different transfer types are available: 1) immediate transfers, or 2) future transfers. For immediate transfers, under the “Transfers” tab select the “T...
Fri, 14 Feb, 2020 at 4:24 AM
Where can you locate transaction details?
Within the “Transaction History” page, just click the payee name (e.g., Costco) to see the transaction details, including: date, amount, type of transaction...
Fri, 14 Feb, 2020 at 4:25 AM
Which wireless providers support this service?
Mobile banking works on all major wireless providers in the U.S., including but not limited to: Alltel, AT&T, Cellular One (Dobson), Nextel, Sprint, T-M...
Fri, 14 Feb, 2020 at 4:25 AM
Why can’t you access the “Bill Pay” tab?
The “Bill Pay” tab is only enabled for users that have 1) signed up for bill pay within the online banking application from a computer, and 2) have set up o...
Fri, 14 Feb, 2020 at 4:26 AM
Will mobile banking work on your cell phone or mobile device?
Mobile banking will work on any cell phone or mobile device with web browsing capability and internet-access.
Fri, 14 Feb, 2020 at 4:26 AM
Will you be able to be challenged by MFA every log in if you want to?
Yes, even though this is not the default behavior of the app, if you want, you can go into the “More” section and turn the “Remember device” toggle OFF to b...
Fri, 14 Feb, 2020 at 4:27 AM
Will you be able to change the phone number(s) that you registered to use for authentication?
You will be able to change your registered phone number(s) within online account access, but there are currently no settings that allow this to be done with...
Fri, 14 Feb, 2020 at 4:28 AM
Will you be charged for using mobile banking?
Oregon State Credit Union does not charge for mobile banking services. But your wireless provider may require you to subscribe to a data plan in order to ac...
Fri, 14 Feb, 2020 at 4:28 AM
Will you have to authenticate each device that you use?
Yes, you will have to individually authenticate each device that uses the banking app. This allows us to provide additional security at each access point th...
Fri, 14 Feb, 2020 at 4:29 AM
Will you have to authenticate your devices every time you log in or only the first time?
You will only have to authenticate your device(s) the first time. Then, we will create a secure cookie that will be used to ensure that the same user on the...
Fri, 14 Feb, 2020 at 4:29 AM