Text banking is a quick and secure way to retrieve multiple account balances, transfer funds, receive customized alerts, and more. Think of it like texting a friend, but instead of sending abbreviations like “LOL” you send simple text banking commands. For example, send the command “BAL CHK” and you’ll get an automated response with your current checking account balance. You must be registered for online banking and have enabled and customized your mobile settings from a computer. After activation, your text banking works in several ways:
Text us a request for your balance whenever you want: You can text commands like "BAL" to 454545 on your cell phone to retrieve your primary account balance, or "BAL ALL" to get all your account balances. After texting the command, you will receive a text message with the information you requested. There are a variety of commands for different situations, available by searching on keyword commands in this knowledge base.
Receive a weekly balance update: You should automatically receive the balance for your primary account every Friday via text message.
Receive a low balance alert: Go to the Mobile Banking & Alerts page then enter a dollar amount in the Low Balance Alert text field (e.g., $200) and save your changes. You'll receive a low balance alert text whenever your primary account balance falls below the specified dollar amount.
Receive a high payment alert: Go to the Mobile Banking & Alerts page then enter a dollar amount in the High Payment Alert text field (e.g., $500) and save your changes. You'll receive a high payment alert text whenever a payment from your primary account exceeds the specified dollar amount.
Receive a high deposit alert: Go to the Mobile Banking & Alerts page then enter a dollar amount in the High Deposit Alert text field (e.g., $500) and save your changes. You'll receive a high deposit alert text whenever a deposit to your primary account exceeds the specified dollar amount.
Add a second phone: After you set up the first phone number you can select the Activate another phone link on the Mobile Banking & Alerts page then complete the simple two step setup process.
Make a transfer: Select a 'transfer source' account using the dropdown field on the Mobile Banking & Alerts page. Then, for example, texting TRANS 400 to 454545 will transfer $400 into your primary account and return a message with updated account balances for both accounts. Please be aware that you can only transfer funds into your primary account.